Frequently Asked Questions

• What types of gym equipment does PowerProShop sell?

  We offer a wide range of gym equipment including strength machines, free weights, cardio machines, functional training rigs, and accessories for both home and commercial gyms.

• Can I get advice on what equipment is best for my goals?

  Absolutely! Our customer support team is available to help you select the right equipment based on your fitness needs and space requirements.

• Do you have a physical store I can visit?

  PowerProShop is primarily an online retailer. However, we do have a showroom at select locations. Please contact customer service for appointments.

• How long will my order take to arrive?

  For domestic purchases, orders take between 2–7 business days to be shipped depending on the type of product you have purchased.

• Do you offer international shipping?

  Yes, we ship internationally. Shipping rates and delivery times vary by destination. Please check our shipping calculator at checkout for accurate estimates.

• Can I exchange a product if I ordered the wrong item?

  Yes, you can exchange an item within 30 days of receipt, provided it is in its original condition. Contact us to initiate an exchange request.

• Are your machines compatible with smart apps or fitness trackers?

  Many of our cardio machines are Bluetooth-enabled and compatible with popular fitness apps. Product descriptions will specify connectivity features.